Shipping policy
Shipping Policy
Free shipping
Shipping is free on every order to the United States. We currently ship to US addresses only.
Processing time
Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays). You'll get an order confirmation email right after you order.
Delivery time
Our projectors ship from our international fulfillment partner. Most orders arrive within 7 to 14 business days after processing. During busy periods like the holiday season, delivery can occasionally take a few extra days.
Tracking
Once your order ships, we'll email you a tracking number. Tracking can take a few days to show updates while your package is in transit. If you order more than one item, they may arrive in separate packages.
Address accuracy
Please double-check your shipping address at checkout. If you notice a mistake, contact us right away. We can update it as long as the order hasn't shipped yet.
Lost or delayed packages
If your order hasn't arrived within 30 days of purchase, or your tracking shows it as delivered but you can't find it, contact us and we'll reship your order or give you a full refund.
Questions
Reach us through our Contact page and we'll reply within 1 to 2 business days.